We are more than confident that you will love your order for every penny you paid for it. In case you have any issue, don’t worry as we have got you covered with our 101-day No-Questions-Asked refund policy. If you are not satisfied with your purchase, drop us an e-mail at firstname.lastname@example.org and our support team will guide you through the rest of the procedure.
a. Returned product(s) must be unused, undamaged and should be returned with COMPLETE packing.
b. The customer will pay the return shipping cost.
c. Once the return package is received at our warehouse in Pakistan, your Credit Card or PayPal account will be credited with the Invoice amount minus shipping charges incurred.
d. The return policy is only available on hard products. Digital gift cards are not refundable.
e. The return policy is NOT applicable to customized products (products with name engraving also fall under customized products)
f. If the returned product does not comply with the clause(a) of the Refund Policy, the product will be shipped back to the customer.
In case you ordered a wrong product or ordered product/s unintentionally, please let us know via e-mail at email@example.com immediately so that we can make it right before the product/s are shipped. In such a case, a refund will be issued equal to the item/s invoiced amount minus 6.5% bank processing fee. The refund will appear in your Credit Card/PayPal within 2 – 5 business days.
We value transparency so if you have any specific question regarding our return policy; we encourage you to contact us at firstname.lastname@example.org before making a purchase.